TWS First Mile Vehicle Service Contracts (VSC)

The TWS First Mile Vehicle Service Contract provides comprehensive mechanical protection long after your factory warranty expires. Administered by Total Warranty Services, these plans safeguard you from costly repairs, offering flexible deductibles, nationwide coverage, and transferable benefits that can increase your vehicle's resale value.

All plans include 24/7 roadside assistance, towing reimbursement, rental car benefits, and trip interruption coverage - giving you confidence wherever the road takes you.

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Key Plan Benefits

• Nationwide Coverage: Accepted at thousands of licensed repair facilities across the U.S.

• Rental Car Reimbursement: Up to $35 per day for up to 10 days during covered repairs.

• Towing Assistance: Up to $75 per occurrence when breakdowns occur.

• Trip Interruption: Up to $75 per day (max $375) for meals and lodging when over 100 miles from home.

• Fluids & Lubricants: Covered when replacement is required as part of a covered repair.

• Transferable Coverage: Adds resale value if you sell your vehicle.

• Flexible Deductibles: Choose from $0, $100, or $250 deductibles.

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Coverage Levels

First Mile offers four Vehicle Service Contract levels - Platinum, Gold Plus, Gold, and Powertrain - allowing you to choose the protection that fits your needs, driving habits, and budget.

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Platinum Coverage

The Platinum Plan is First Mile's most comprehensive coverage - offering near-exclusionary protection, meaning everything is covered unless specifically excluded.

Includes coverage for:

• All components in Powertrain, Gold, and Gold Plus

• Advanced electronics, sensors, and control modules

• Navigation and infotainment systems

• Factory audio/video systems (radio, CD/DVD player, speakers, antenna)

• Factory anti-theft systems and rain-sensing wipers

• Heated/cooled seat elements and integrated steering-wheel controls

• Most factory-installed luxury, comfort, and safety technologies

If you want maximum coverage and total peace of mind, Platinum is the best option for both new and pre-owned vehicles.

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Gold Plus Coverage

The Gold Plus Plan expands on the Gold Plan with protection for more high-tech and convenience systems throughout your vehicle.

Added coverage includes:

• Cooling system (radiator, heater core, fan motor, transmission cooler, etc.)

• Fuel system (fuel injectors, pump, pressure regulator, sending unit, etc.)

• Rear suspension and electronic level control components

• Extended electrical and comfort systems - cruise control, instrument cluster, remote entry, mirror motors, and more

Gold Plus offers mid-tier coverage ideal for vehicles with modern electronics or drivers seeking enhanced protection without moving to full exclusionary coverage.

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Gold Coverage

The Gold Plan builds upon the Powertrain plan by adding crucial mechanical and comfort systems for everyday reliability.

Additional coverage includes:

• Steering components (rack and pinion, power steering pump, tie rods, etc.)

• Brake system (master cylinder, calipers, ABS components, hydraulic lines)

• Air conditioning system (compressor, condenser, evaporator, expansion valve, etc.)

• Front suspension (control arms, struts, ball joints, wheel bearings, etc.)

• Electrical system (alternator, starter, power seat motors, window regulators, wiper motors, and switches)

Gold delivers excellent value for drivers who want more than just basic protection at an affordable rate.

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Powertrain Coverage

The Powertrain Plan is the foundation of every First Mile Vehicle Service Contract, covering the essential and most expensive components that keep your vehicle moving.

Includes coverage for:

• Engine block, cylinder heads, and all internally lubricated parts

• Turbocharger/supercharger (factory installed)

• Transmission and transaxle assemblies

• Drive axle and differential components

• Seals and gaskets (when replaced with a covered repair)

This plan provides dependable coverage for critical drivetrain components - ideal for budget-conscious customers or older vehicles.

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What's Not Covered

All plans exclude normal maintenance and wear items such as:

• Brake pads, rotors, filters, belts, hoses, spark plugs

• Tires, wheels, and wheel alignment

• Paint, trim, upholstery, and glass

• Non-factory or aftermarket accessories

Coverage availability and eligibility vary by vehicle age and mileage.

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Why Choose First Mile

• Administered by Total Warranty Services, a trusted industry leader

• Backed by top-rated insurers for strength and reliability

• Accepted nationwide at authorized repair facilities

• Flexible terms for new, used, and certified pre-owned vehicles

• Transferable for added resale value